Privacy Policy for caliponex.com

We are committed to protecting your privacy and ensuring your information is handled securely. This policy outlines how we collect, use, share, and safeguard your personal data.

Information we collect

We may collect various types of personal and usage information while you use our website or services.

• Contact details, such as your name, email address, phone number, and organisation name for communication purposes.
• Technical information like your browser type, device model, operating system, and IP address captured automatically.
• Usage data on how you interact with our website, including pages visited, time spent, and features used.
• Any information you submit through forms, such as enquiries, feedback, or requests for reports or access.

How your information is used

We only use your information for specific purposes relating to your relationship with us.

• To communicate with you about services, updates, and important notifications regarding your account.
• To provide, maintain, and enhance the quality of our analytics and reporting platform.
• To monitor platform performance, troubleshoot, and improve our services based on usage trends.
• To fulfil legal or regulatory obligations under Australian privacy and data protection law.

Legal basis for processing

Our collection and use of your information rely on legal grounds outlined in Australian and international privacy law.

We process your personal data with your consent, for legitimate business interests, to fulfil contractual obligations, or as required by law or regulation. We ensure this aligns with the Privacy Act and relevant legislation.

How we share data

Your information is never sold and is only shared as needed for business functionality or as required by law.

• With trusted service providers, such as IT and hosting partners, solely for essential platform services.
• When legally mandated for compliance, public safety, or to respond to regulatory authorities.
• In connection with a business transfer, merger, or reorganisation where privacy safeguards remain.

Data security

We maintain safeguards to protect your data from unauthorised access, disclosure, loss, or alteration. Our protective measures include encryption, secure servers, periodic audits, and restricted access. While diligent, no method is fully secure. We encourage you to handle your login credentials responsibly.

Your rights

You control your personal data and can make certain legal requests regarding its handling.

• Access a copy of your stored personal information at any time upon request.
• Request corrections or updates to inaccurate or outdated details.
• Object to some uses or request deletion of your data from our systems when legally allowed.
• Withdraw consent for processing at any time, if processing was based on consent.

Cookies and tracking

Our website uses cookies to provide essential functionality and enhance your browsing experience. See our Cookie Policy for details about cookie types and their uses.

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Contact us

Questions or concerns about privacy? Contact our team at caliponex.com. We respond to privacy requests promptly and transparently.

Changes to this policy

We may periodically update this Privacy Policy to reflect changes in law or our practices. Changes will be communicated with a new 'Last updated' date on this page.